Advice for people who are self-activating to support their local community


When you step up to help your local community without the support of a formal organisation, that’s what we call informal volunteering or self-activation.

It could be you helping your neighbour by leaving a note in their letterbox with your contact details. They can then call you when they need assistance with shopping for urgent supplies or a friendly ear for a chat.


Volunteering in Response to a Pandemic

A Practical Guide for Volunteers.


Animation on Informal Volunteering

Things to keep in mind when you’re helping your community.

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Join the Care Army

Help older and vulnerable people affected by the COVID-19 outbreak.

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Inspiring Stories

Read about the amazing volunteers who are helping with the COVID-19 response.

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Share Your Story

Tell us how you’re helping in your local community.

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