Rob Jackson - UK volunteer management expert

3 great events: Understanding and engaging 21st century volunteers; Networking lunch; Social media and volunteer management.

Volunteering Queensland is proud to bring Rob Jackson from the UK to Brisbane. Local volunteer managers will benefit from his vast experience in volunteer management.

This event is held in recognition of International Volunteer Managers Day.

Meet the expert:

Rob Jackson

Rob has written, spoken and trained on volunteer program management internationally for over twenty years. He has co-authored two books on volunteerism as well as contributing dozens of articles to a wide range of publications online and offline.

Rob is an active volunteer, including serving as a member of the editorial team for the international volunteerism journal,

Previous to founding Rob Jackson Consulting Ltd, Rob worked with Volunteering England, first as Regional Volunteering Development Manager then as Director of Development and Innovation. During this time Rob served on the organisation's senior management team with responsibility for a wide range of development projects in: health and social care; sport; employer-supported volunteering; grant making and funding; student volunteering; the strategic development of volunteering infrastructure; customer service; and, coordinating fundraising support for Volunteering England.

Rob also led and implemented a successful merger between Volunteering England and Student Volunteering England in 1997, led the secretariat for the ground-breaking Volunteer Rights Inquiry and secured the £1.2m contract to deliver the modernising volunteering national support service for Capacitybuilders.

Rob also founded the UK’s 1st internet networking resource UKVPMs, dedicated to British Volunteer Program Managers, with over 1,300 members.

> Learn more about Rob Jackson

> Follow Rob on Twitter

Workshop 1: Understanding & engaging 21st century volunteers

9am – 12noon | Thursday 26 October | UnitingCare Queensland, Level 5, 192 Ann Street, Brisbane

This session will look at some of the key ways in which society is changing and how these changes affect volunteerism. We will also discuss what leaders of volunteers can do to update their practices to accommodate these changes, further enhancing their engagement and retention of 21st century volunteers.

Cost: Members $66 (inc. GST) // For non-members $88 (inc. GST)

Networking lunch

12noon – 1pm | Thursday 26 October | UnitingCare Queensland, Level 5, 192 Ann Street, Brisbane

Enjoy informal lunch with your fellow volunteer managers, Rob Jackson, and the Volunteering Queensland team.

Cost: $11 (inc. GST)

Workshop 2: Social media & volunteer management

1pm – 4pm | Thursday 26 October | UnitingCare Queensland, Level 5, 192 Ann Street, Brisbane

The social media revolution is here. How can we use social media to enhance our work with volunteers? How can we keep up with the endless change and, even better, get ahead of the curve? This workshop will provide some answers, looking at what social media is and how it can be used to recruit new volunteers and communicate with our current teams. Whether it's a mystery to you or you want to share your experience, this session will challenge, inspire and enthuse you to take action and go social.

Cost: Members $66 (inc. GST) // For non-members $88 (inc. GST)


What people say about Rob?

  • “Rob Jackson is one of the leading authorities on volunteering in the world. His standing is based on an impressive mix of the practical and strategic. For much of his career, he has been involved at the coalface of volunteer management.” Dr Justin Davis Smith, Executive Director of Volunteering and Development, NCVO (formerly CEO of Volunteering England)
  • “He is one of only a few people I know who are able to operate strategically but with a focus which is firmly and passionately about what happens on the ground in the world of volunteering.” Lynn Blackadder, Owner, Lynn Blackadder Limited

What have participants said?

  • "Just one day with Rob has helped people change the way they think about volunteers and the opportunities volunteering can offer our organisation and the people we support.”
  • "The quality of his materials was outstanding and the delivery was extremely engaging. Given the very practical and focused nature of the course I’ve no doubt a lot of charities will find it very useful.”
  • "Rob has great credibility because of his detailed knowledge of volunteering issues. He generated much interest from the audience and interacted very well with them, using humour as appropriate. Warmly recommended.”


View the event flyer


Contact our Sector Development team on (07) 3002 7600 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Register for this Event

This Rob Jackson event is now full.

If you wish to be placed on the Waiting List, please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your name and organisation details. We will contact you only IF a space is available.

Payment prior to attending will be required.