Tobi Johnson - Volunteer Management Resilience and Transformation Masterclass

Build, Grow and Scale your Volunteering Programs into the Future



Registrations are now closed.



Volunteers are vital assets to your organisation’s sustainability and growth. Now is the time to plan the re-boot and recovery of your volunteer engagement and participation.

  • Rethink the systems of support your volunteers need now!
  • Build teams of best-fit volunteers for your organisation.
  • Use technology to re-engage past volunteers and attract new volunteers.
  • Create a system for robust volunteer engagement.

This three-day online live masterclass will teach you the key elements for future-proofing your volunteer strategy. The masterclass will clearly define a path for purposeful growth that is realistic and achievable. 



The COVID-19 pandemic has created massive disruptions in society, health, work, and family life, and has had significant impact on volunteering engagement and participation. The ‘new normal’ has dramatically increased our reliance on technology for communication and productivity.

  • How has this impacted volunteering?
  • How should you be re-thinking your operations in new and innovative ways?
  • How can you leverage technology to get you ahead?

This masterclass will answer all these questions and more.

While receiving step-by-step live instruction, you will learn how to translate learning into action, through peer-to-peer discussion and sharing.

You will walk away from the masterclass ready to launch a ‘next generation’ volunteer strategy that gets results with a clear achievable action plan.

To ensure you can get the most out of this masterclass, you will have access to all the course content, including all sessions which will be recorded for 30 days after the event. During this time you will also be able to contact Tobi Johnson directly to ask any questions you have.

This interactive masterclass is worth 6 CPD points.


Tuesday 24 August 9am – 12pm


  • Masterclass Opening
  • What we know: Quantifying Volunteer Involvement Panel
  • Gap Analysis: Pinpointing your Volunteer Mobilisation Goals:
  • Align volunteer preferences with organisational goals
  • Pinpoint your current needs for volunteers
  • Set a plan to phase in roles as you transition your workforce

Wednesday 25 August 9am - 12pm

  • Hybrid Volunteerism: Adding Remote/ Virtual / Online Volunteers to your Model:
  • Building diverse roles
  • Assessing your digital maturity
  • Creating community and connection online
  • Expanding Your Audience
  • Identifying new opportunities and audiences to reach
  • Crafting a compelling case
  • Using content marketing

Thursday 26 August 9am – 12pm

  • Practical Risk Management
  • Identify 5 kinds of risks associated with volunteer involvement
  • Creatively manage risk as a team so you can be more inclusive
  • Be the Change
  • Set up and launch a successful internal campaign of influence for your volunteer strategy
  • Closing ceremony