Retain Volunteers – with Penny York

Volunteer retention is key to running sustainable successful programs. Learn how to engage, support and motivate your volunteer workforce.

 In collaboration with The Centre for Volunteering NSW, Volunteering presents a series of seminars with Penny York, Volunteer Management consultant and CEO of

Outline and focus for workshop:

Does your organisation struggle to retain volunteers or do they need to review their approach to retaining volunteers?

Volunteer retention is one of the most challenging aspects of working in the volunteering sector. Whether you are a Volunteer Manager or working in a Volunteer Involving Organisation creating strong volunteers programs through effective retention in so important for the productivity, stability and culture of your organisation; not to mention it keeps costs down. Regular evaluation of your organisation’s volunteer strategy and practices is an essential part of effective volunteer management.

Join this session and gain the skills and knowledge to build effective and productive volunteer teams.

Topics to be covered in the workshop:

  • Keeping volunteers engaged
  • Expectations and motivations
  • Volunteer turnover
  • Teams, culture and support
  • Rewards and the ‘Volunteer Paypacket.’

“Helpful tips and ideas that were easily relatable to all different sorts of situations”

“Very valuable learning”

“Penny was an excellent facilitator”

About our Presenter, Penny York

Penny’s corporate background has spanned training, business consultancy, project management, sales, marketing, corporate communications, and public relations. Over the past twelve years her focus has been on consulting in volunteer program management, as well as designing and delivering training programs for volunteer involving organisations (VIOs).

In partnership with The Centre for Volunteering, she has shared her knowledge and skills with such organisations as:  The National Association of Community Legal Centres, Marine Rescue NSW, Australian Red Cross, Local Government and libraries, SES, ActionAid, The Cancer Council, and RSL NSW.  Penny also helps volunteer managers from a variety of VIOs through the School of Volunteer Management’s professional development and Certificate IV in Volunteer Program Coordination workshops.

Penny holds a Bachelor of Arts Degree and Masters of Business Administration from Macquarie University as well as a TAE40110 in Training and Assessment.