The Whitsunday Neighbourhood Centre services the Whitsunday and Airline Beach regions

About the Initiative

As part of the Queensland Government’s Covid-19 recovery plan, Volunteering Queensland is delivering the UNITE AND RECOVER: Neighbourhood and Care Army Connect Workers Initiative (NCAC), a statewide program in partnership with Care Army and the Queensland Government.

The Unite and Recover: Neighbourhood and Care Army Connect Workers Initiative has placed 15 dedicated Connect Workers in 15 neighbourhood and community centres across the state.

The Connect Workers are set to identify needs for volunteer support within local volunteer involving organisations (VIOs), connecting them with Care Army Volunteers. They will support the VIOs in building their capacity and capability utilising Care Army volunteers. These volunteers will assist in delivery of support services to vulnerable members of their community affected by the COVID-19 pandemic.

In facilitating this, The Initiative will:

  • increase accessibility of services for communities in high need.
  • effectively support VIOs with the recruitment, management, and retention of volunteers.
  • place Care Army volunteers with organisations requiring assistance to deliver essential services.
  • reduce social isolation experienced as a result of the COVID-19 pandemic.
  • present substantial volunteer opportunities across Queensland thus improving the volunteering rate.

How to participate

  • If you are already registered as a Care Army Volunteer, your local Connect Worker will contact you about volunteering opportunities as they arise in your region.
  • If you  are interested in participating and are not yet a Care Army Volunteer, please register your interest.   
  • If you are an organisation in one of the listed regions and would like to request volunteers, register here.

Care Army Background

The Care Army was established in early 2020 as the Queensland Government’s response to the COVID-19 pandemic with the aim of supporting Queensland’s older and vulnerable citizens. Support was available to community members who found themselves isolated and in need of assistance during the COVID-19 pandemic lock downs. Over 29,000 individuals from across Queensland registered their interest to volunteer.

Many volunteer involving organisations (VIOs) experienced a decline in volunteer numbers but an increase in demand for their services and expressed interest in engaging additional volunteers through the Care Army. This scenario highlighted the need to support organisations to effectively mobilise and manage additional volunteers, and to reduce barriers regarding engagement and retention of new volunteers. 

The Whitsunday Neighbourhood Centre

The Whitsunday Neighbourhood Centre was established 33 years ago and services Airlie beach, Cannonvale and Proserpine. There are a variety of services offered to disadvantaged and vulnerable people experiencing poverty, low income, deprivation, capabilities and social exclusion; people who are experiencing homelessness, mental health conditions, separation, divorce, domestic violence and/ or crisis. This resource focuses on keeping our community strong and united and works to support people to improve their health and well-being.


Coming soon
For further information please contact Amanda Nixon on 3002 7600

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