Resource Central
Access our growing library of resources on all aspects of volunteering and volunteer management.
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Found 184 resources
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Leaders of Health Volunteer Engagement Volunteer Sector Benchmarking Study
Leaders of Health Volunteer Engagement (LOHVE) Network
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Be Prepared: Managing Volunteers in Emergencies
Volunteering and Contact ACT
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Template: Local Spontaneous Volunteers Roles Scope
Assists Local Government to undertake a high-level assessment of the possible tasks Spontaneous Volunteers could undertake following a disaster in their community. This high-level scope helps inform the best model for their local area regarding the management of Spontaneous Volunteers.
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Channeling Enthusiasm into Sustained Action: Fostering the Changemakers Journey
Volunteering Queensland
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Fostering a Culture of Giving: Volunteering and the Australian Curriculum
Volunteering Australia
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National Standards for Volunteer Involvement
Volunteering Queensland
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Retired Professionals Rural Volunteering Project: Linking Retirees with Professional Skills and Rural Grassroots Agencies
QUT
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The State of Queensland Charities
QUT The Australian Centre for Philanthropy and Nonprofit Studies
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Sample Position description: Team Leader – Spontaneous Volunteer
Defines the role and responsibilities of Team Leader – Spontaneous Volunteers, who supervise and oversee the work of their team of Spontaneous Volunteers in providing support to the disaster affected community.
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Building Inclusive Bridges: A guide to facilitating inclusive referrals
Volunteering and Contact ACT
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Recruiting Volunteers for the Emergency Services
Department of Fire and Emergency Services (WA)
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Creating an Inclusive Workplace for Workers with Disabilities
Inclusive Volunteering
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A Checklist for Local Governments and organisations managing Spontaneous Volunteers in Queensland
Provides checklists for use by Local Government and other organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.
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Assisting Facilities and Community Agencies that Provide Services to Older People to Undertake Business Continuity and Disaster Preparedness Planning
Volunteering Queensland
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Managing Older Workers: What can we learn from managers of older volunteers?
Dr Megan Paull
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Disaster Ready Communities
Volunteering Queensland
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COVID-19 Position paper No. 1: Volunteering and National Policy Settings
Volunteering Australia
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Queensland Voluntary Work Statistics, 2016
Queensland Government Statistician's Office
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An Information Kit for Education Providers on Increasing Opportunities for International Students to Volunteer
Volunteering Queensland
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Enhancing the Effectiveness of Unfunded and Small Voluntary Organisations and Groups
Volunteering Queensland
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Volunteering, Work Experience, Placement or Internship?
Volunteering Queensland
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Responding to a Pandemic: A Practical Guide for Volunteer Involving Organisations
Volunteering Queensland
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Working with Older Volunteers
Volunteering Queensland
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Sample: Volunteer Reception and Registration Centre Plan
Supports organisations in planning for the use of Volunteer Reception and Registration Centres within their Spontaneous Volunteer operations.
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Volunteering and Settlement in Australia: A Snapshot
Volunteering Australia
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LGBTIQ Volunteers: Inclusive Practice Guidelines
Volunteering Victoria
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Giving and Volunteering: The Nonprofit Perspective Report
Giving Australia
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Organisational Plan Management of Spontaneous Volunteers – A practical guide for volunteer involving organisations
Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.
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Six Dangerous Assumptions of a Civil Society Solution
Volunteering Queensland
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'Invisible Volunteering': The online army of millennials quietly contributing in regional communities
ABC News
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Business Readiness Index
Volunteering Queensland
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Young people volunteering: Removing the barriers (Growing Up In Queensland - Issues Paper)
Queensland Family & Child Commission
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Child and youth risk management strategies and resources
Queensland Government - Blue Card Services
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Communities vs. Coronavirus: The rise of mutual aid
New Local Government Network
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Youth, Volunteering and Employment: Beginning the Dialogue to Seek Solutions through Volunteering to the Global Crisis of Youth Unemployment
International Association for Volunteer Effort
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Disaster Readiness Index
Volunteering Queensland
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Lessons from lockdown
MoVE (Mobilising Volunteers Effectively), Universities of Sheffield, Hull and Leeds
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Pop-in volunteering a new way to see what's in store while helping the community
ABC Mid North Coast
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QLeave Portable Long Service Leave - Your frequently asked questions answered
QLeave
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Using Volunteering Infrastructure to Build Civil Society
Cess van den Bos
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Local Government Sub Plan Spontaneous Volunteers: A practical Guide for Local Government
Guides Local Government in developing their Spontaneous Volunteer Management Sub Plan and outlines key considerations and example text.
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Checklist to effectively manage spontaneous volunteers.pdf
Provides a checklist for Local Government to guide them through their responsibilities regarding Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency to ensure Spontaneous Volunteers can be effectively deployed in their local area.
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Sample Agreement: Activation and use of Volunteering Queensland’s EV CREW service
Outlines the agreed roles and responsibilities of Volunteering Queensland and the respective Local Government Authority in the activation and use of Emergency Volunteering – Community Response to Extreme Weather (EV CREW).
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Information for Incorporated associations
Queensland Government
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Template: Spontaneous Volunteer Task Management Plan
Supports organisations in capturing information associated with volunteer tasks including task description, risk assessment, screening, induction, briefing, support, debriefing, recognition, and supervision strategies.
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Giving and Volunteering in CALD and Indigenous Communities
Cultural & Indigenous Research Centre Australia
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Template: Debriefing Spontaneous Volunteer Operations
Provides an overview on the key points to consider when debriefing Spontaneous Volunteers.
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National Working With Volunteers App
Justice Connect Not-for-profit Law
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The Social and Economic Sustainability of WA's Rural Volunteer Workforce
Bankwest Curtin Economics Centre
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The Impact of Volunteering on Happiness and Health
Volunteering Victoria
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The Not-for-Profit Balance Sheet: A resource for Directors and CEOs
UWA Research Group, University of Western Australia
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A to Z of Good Governance
Justice Connect - Not-for-profit Law
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An Information Kit for Organisations on Engaging International Students as Volunteers
Volunteering Queensland
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Re-engaging Volunteers and COVID-19 Report
Volunteering Australia
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Social Trends and Their Impact on Citizen Participation
Volunteering Queensland
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Corporate Volunteering in Australia: a snapshot
Volunteering Australia
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Communities Responding to Disasters: Planning for Spontaneous Volunteers
Australian Institute for Disaster Resilience
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How COVID-19 has impacted volunteering - Results of members and volunteer organisations survey
Volunteering Queensland
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Spontaneous Volunteer Management Resource Kit: Helping to manage spontaneous volunteers in emergencies
Australian Red Cross
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QLeave Portable Long Service Leave - Presentation
QLeave
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Managing Volunteers in the Emergency Services
Department of Fire and Emergency Services (WA)
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Australia's Report on the Implementation of the Sustainable Development Goals
Australian Government Department of Foreign Affairs and Trade
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Volunteering in Response to a Pandemic: A Practical Guide for Volunteers
Volunteering Queensland
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Checklist for organisations managing Spontaneous Volunteers
Provides a checklist for organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.
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Young People as Volunteers: A guide to moving beyond traditional practices
Volunteering Queensland
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Sample Position Description: Local Disaster Coordination Centre (LDCC) Volunteer Coordinator
Defines the role and responsibilities of the LDCC Volunteer Coordinator who will have primary responsibility for the coordination of Spontaneous Volunteer operations within the coordinated response.
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Template: Registration Form and Agreement for Spontaneous Volunteers
Provides an overview of the key information to collect when a volunteer registers with an organisation and defines the relationship between the organisation and volunteer.
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The Volunteering Journey: An Inclusive Workbook for People who are Interested in Volunteering
Volunteering and Contact ACT
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Emergency Volunteering CREW: A Case Study
Volunteering Queensland
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National Leadership for Volunteering: A Report from a First Global Dialogue
International Association for Volunteer Effort
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Volunteering to Learn, Good Practice Guide for Students
Murdoch University
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The Helpful Generation: Research reveals community-minded Millennials
NRMA Insurance
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Determining the best model for the management of Spontaneous Volunteers in your local government area.
Assists Local Government in identifying the best model for the management of Spontaneous Volunteers in the local government area. Includes information on who manages liability and insurance based on the model selected.
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Sample Memorandum of Understanding
Establishes the principles, outcomes, roles, responsibilities, and relationships between Local Governments and organisations responsible for the management of Spontaneous Volunteers.
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Making It Happen: Good practice in building local capability to manage spontaneous disaster volunteers
Volunteering Queensland
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Community and Volunteering
Australian Seniors Insurance Agency
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A Common Purpose: Formal Volunteering and Cultural Diversity
Volunteering WA
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Coronavirus and the Global Volunteer Community
International Association for Volunteer Effort (IAVE)
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Making It Happen: Toolkit to support good practice in building local capability to manage spontaneous disaster volunteers
Volunteering Queensland
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Volunteer Replacement Cost Calculator
Volunteering Queensland
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National Volunteer Guide with template volunteer agreement and deed of agreement
Justice Connect - Not-for-Profit Law
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AICD 2019 Not-for-Profit Governance and Performance Study
Australia Institute of Company Directors
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Good Practice for Engaging and Supporting Volunteers
Volunteer Scotland
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Innovative Student Engagement: A Perspective
Volunteering Queensland
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Youth Leading Youth: A Look at Organisations Led by Young People
Volunteering Queensland
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Sample Position Description: Organisation Spontaneous Volunteer Manager
Defines the role and responsibilities of the Spontaneous Volunteer Manager, who has overall responsibility for the management of Spontaneous Volunteers within their organisation.
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Value Added: Volunteer-Supported Services and the Challenge of the NDIS
Interchange Incorporate, the University of Melbourne, Department of Health and Human Services
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Industry Planning and Preparedness
Community Services Industry Alliance
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Assisting Older People to Start Basic Disaster Planning
Volunteering Queensland
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Governance Insights: Reflections and commentary on corporate governance in Australia
Mark C Schultz and Stephen Lake
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The Economic, Social and Cultural Value of Volunteering to Western Australia
Volunteering WA
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Engaging Young Volunteers
Volunteering Queensland
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The Economic, Social and Cultural Value of Volunteering to Tasmania
Volunteering Tasmania
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The Ultimate Guide to Enthusiastic, Effective Successful Volunteer Involvement at Your Nonprofit
VolunteerPro
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Disaster Preparedness for Older People: Final Report
Volunteering Queensland
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Promoting Inclusion in your Volunteer-Involving Organisation
Volunteering and Contact ACT
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Volunteering practices in the 21st century
United Nations Volunteers (UNV)
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The Essential Guide to Managing Volunteers at Your Nonprofit
VolunteerPro
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Value of Volunteering Support Services
Volunteering Australia
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Sample Messaging
Provides a series of recommended social media posts to use at various stages of response and recovery to support messages regarding the need or non-need for volunteer assistance.
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Creativity in Community: Exploring Creativity and Social Innovation in Non-profits
Volunteering Queensland
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COVID-19 tele-outreach analysis of community sentiments
Australian Red Cross, and Emergency Services Queensland
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COVID-19 Position paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations
Volunteering Australia
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Community Capacity Building: An Overview of Key Themes and Issues
Volunteering Queensland
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Queensland Facts and Figures
Volunteering Queensland
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Template: Briefing Sheet Spontaneous Volunteer Operations
Provides an overview on the key points to consider when briefing Spontaneous Volunteers.
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A Guide to Volunteering for International Students
Volunteering Queensland
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Engaging Millennial Volunteers: Understanding a New Breed of Volunteers
Volunteering Queensland
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Supporting New Volunteers (Onboarding)
Department of Fire and Emergency Services (WA)
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COVID-19: How the global pandemic is shaping the sentiment, behaviour and outlook of Australians
McCrindle
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Recovering from COVID-19: The Australian experience, generational impacts and the future outlook
McCrindle
