Volunteering Queensland's 2017 State Volunteering Conference was a resounding success, enabling volunteer-involving organisations to advance their cause, inspiring programs and people, and increasing overall knowledge and understanding of the volunteering industry. On 8 and 9 June 2017, over 80 delegates from across Queensland came together for the inaugural State Volunteering Conference. The delegates were presented with a wealth of information, strategic and practical advice, support and encouragement through engaging presentations by renowned experts, panel discussions, interactive workshops and networking opportunities that prompted conversation on the volunteering climate. Many of the conference presenters travelled far and wide, from interstate or overseas, to share their knowledge and insights to better the future of volunteering throughout Queensland and the wider Australian community. We would like to extend our gratitude to all of our wonderful and inspiring dignitaries, delegates, presenters, panel members, facilitators, board, staff and volunteers who made the conference such a huge triumph. And, a big thank you to our conference sponsor Queensland Fire and Emergency Services.

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Dr. Megan Paull’s workshop: Dealing with the tough stuff – Managing the confrontational aspects of working with volunteers, explored the difficult questions on every volunteer manager’s mind. Booked out well in advance, their respect for volunteers was shown by this enthusiasm to understand how to approach challenging issues with due consideration.