Volunteering Queensland (RTO #6020) offers the nationally recognised Vocational Education and Training (VET) qualification CHC44015 Certificate IV in Coordination of Volunteer Programs.  

This qualification is appropriate for workers who are responsible for the coordination of volunteers within a program or organisation. Volunteer coordinators provide ongoing management and support to volunteers and are the main point of contact for volunteers.  

This qualification aims to enhance students’ work in planning and administering volunteer programs and recruiting and supporting volunteers in the ever-changing environment.  

Students develop a range of skills through the course which include:  

  • Being aware of current and emerging models of volunteering.  
  • Adapting their practice to changing community priorities, demographics, and expectations.  
  • Shaping how their organisation understands and works with its volunteers.  
  • Supporting their volunteers in ethical, safe and meaning practice.  


CHC44015 Certificate IV in Coordination of Volunteering Programs Course Outline

CHC44015 Certificate IV in Coordination of Volunteering Programs Course Handbook

Course Duration and Delivery

The expected completion time of the course is approximately eight (8) months maximum including 12 days of workshop attendance, approximately 110 hours of self paced learning and further time to complete assessment tasks and submissions.   

 The delivery of regional courses is also possible dependant on interest and capacity. Additional costs will be incurred. Details available on a case by case basis.  


Program Full fee Higher Level Skills Subsidised (Non-concessional) Higher Level Skills Subsidised (Concessional) 
Workshop program $3,500 per student 
($318.18 per unit) 
$2,300 per student 
($209.09 per unit) 
$1940 per student ($176.36 per unit) 
Recognition of Prior Learning $2,625 per student 
($238.64 per unit) 
$1,425 per student 
($129.55 per unit) 
$1,065 per student 
($96.82 per unit) 

Higher Level Skills  

What is the Higher Level  Skills Program?  

The Higher Level Skills program provides a government subsidy to support eligible individuals complete Certificate IV level and above qualifications or priority skill sets. The aim is to assist people to gain the higher level skills required to secure employment, career advancement or transition to university in priority industries. Please read the Department of Education and Training participant Fact Sheet here.  

Eligibility Criteria

 To be eligible for the Higher Level  Skills program a participant must: 

  • not have previously accessed a subsidy through Higher Level Skills program   
  • be an Australian Citizen, Permanent Resident, or New Zealand citizen permanently residing in Queensland   
  • have finished secondary school or no longer at school   
  • be aged 15 years or above   
  • Be an Existing Worker (paid) with responsibility for volunteer coordination.  

Students may already hold a Certificate IV or higher-level qualification not funded through the Higher Level Skills program.  

Check your eligibility for the Higher Level Skills program by doing this easy questionnaire: Skills Gateway Eligibility Survey  

* To be eligible for Higher Level Skills program for this course, participants must be an Existing Worker (paid and with 1 month employment record) with responsibility for volunteer coordination and may have a Certificate IV or higher level qualification. 

Register interest 

*please note regional delivery will have additional costs involved

Why partner with Volunteering Queensland?

As the state peak body we have a long history of leading volunteering

We can connect you with our volunteer sector network

We are an established
Registered Training Organisation

As a Registered Training Organisation (RTO #6020) we have provided thousands of quality accredited courses and non-accredited workshops for volunteers, managers of volunteers, committee members, volunteer organisations, governments of all levels, corporates, and educational institutions.


Our experienced team prides ourselves in providing you with dedicated, personalised and meaningful contact to help you successfully deliver the Active Volunteering qualification in your school. Our resources and professional development opportunities support you with the most up-to-date, practical and theoretical industry perspective. We can also guide you through the Recognition of Prior Learning (RPL) process to simplify and fast track your ability to deliver.

We work with the volunteering industry day in, day out, supporting many of the 9,560 Queensland charities that engage volunteers and the 714,138 Queenslanders who volunteer. We use our expertise to empower volunteer organisations to manage the effective volunteer workforce they need to advance their mission, to inspire more Queenslanders to volunteer, and to increase the impact of the sector.


We have built our reputation as a not-for-profit that works in collaboration with the volunteering industry and we regularly partner with all levels of government. A handful of the innovative and impactful programs we have worked on include:

  • Care Army
  • Emergency Volunteering CREW
  • Homeless Connect
  • High-profile events:
    • Commonwealth Games Legacy Program, and volunteer management for Curiocity (2019)
    • G20 Brisbane Summit (2014)
    • 23rd IAVE World Volunteer Conference (2014)
    • CHOGM (2001-2002), and
    • the Goodwill Games (2001).

Our strategic direction is set by our experienced board of directors who have the heart and drive to advance volunteering for Queensland’s economic, social, cultural and environmental well-being. We are fortunate to have as our patron Her Excellency, Dr Jeanette Young PSM, Governor of Queensland.

Volunteering Queensland operates state-wide and we have a head office located in Brisbane. We collaborate with a network of Volunteer Resource Centres and Hubs across Queensland.

Your annual registration includes associate membership with Volunteering Queensland. You will receive access to a range of benefits including support to recruit volunteers, volunteer management advice, discounts on our non-accredited training, and industry updates.

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