Volunteer Sector Survey

Volunteering Queensland is here to support the volunteer sector. To guide our work, we want to hear from you.

Your response will help inform how we support the sector, the services we provide, what we ask of government, the training we deliver and the resources we create. Information from surveys like this makes up a vital part of our knowledge base, complementing our research, consultations and sector events.

This survey will take about 20min, depending on the level of detail you’d like to provide. It is best completed by someone who manages or coordinates volunteers, or someone from another leadership role within the organisation. Questions marked with an asterisk * require a response before proceeding.

Please contact Volunteering Queensland on 07 3002 7600 if you have any questions.

Thank you for your valuable input. Please click ‘Next Page’ to begin.

Have you been in contact with Volunteering Queensland in the last twelve months?
(Including phone, email or through social media.)

YesNo

Are you or your organisation a member of Volunteering Queensland?

YesNo

If you have considered membership in the past, please select any reasons that apply to you or your organisation.

Haven’t considered becoming a memberPrice of membership is too highBenefits don’t offer value for moneyWrong type of benefits offered for me or my organisationCurrently receiving similar services from another organisationExisting services provided by Volunteering Queensland are adequate for our needsVolunteering Queensland membership would not be applicable to me or my organisationOther

Other

What membership benefits would be useful to you or your organisation?

Other

How satisfied are you with the services you accessed through Volunteering Queensland?

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Volunteer recruitment support, including listing positions online and accessing related resources
Searched for volunteering opportunities online
Contacted Volunteering Queensland for support, information or advice
Networking opportunities
Volunteering Queensland newsletter and other sector news
Accessed resources on volunteer policy, rights and responsibilities, or volunteer management best practice
Looked for general volunteering information (not included in the above) on the Volunteering Queensland website
Corporate volunteering program
Resources, support or information for recognition programs or events (for example, National Volunteer Week)
Accredited training for Volunteer Managers
Non-accredited professional development training for you or your organisation
Registered as a Care Army / EV Crew volunteer
Recruited Care Army / EV Crew volunteers
Fee-for-service consulting or project management
Advocacy, representation or policy development for the volunteer sector
Other

Thank you for your time. To finish, we’d like to ask you a few questions about recent trends in volunteering.

Please select any of the below that currently have a negative impact within your organisation:

Volunteers taking on multiple roles, or volunteering with multiple organisationsVolunteers’ cost of living affecting their ability to commit or turn upYour organisation’s other costs requiring cuts or sacrifices from its volunteer budgetDifficulty finding people for boards or leadership roles within the organisationHarm to volunteers’ mental health (including volunteer ‘burnout’)Volunteer team’s capacity unable to meet workloadVolunteers having complex needs that make volunteer management more challengingDifficulty recruiting or retaining volunteers due to the COVID-19 pandemic

Would you like to provide any comments on the above?

Thinking back on recent years, do you think these negative impacts are getting worse, staying about the same, or getting better?

	Getting worse	About the same	Getting better
Volunteers taking on multiple roles, or volunteering with multiple organisations
Volunteers’ cost of living affecting their ability to commit or turn up
Your organisation’s other costs requiring cuts or sacrifices from its volunteer budget
Difficulty finding people for boards or leadership roles within the organisation
Harm to volunteers’ mental health (including volunteer ‘burnout’)
Volunteer team’s capacity unable to meet workload
Volunteers having complex needs that make volunteer management more challenging
Difficulty recruiting or retaining volunteers due to the COVID-19 pandemic

Do you have anything else you’d like to share?

Contact details (optional)
If you’d like to receive a copy of the survey findings – as well as updates on volunteer news, events and initiatives – please provide your contact details below.

Name

Organisation

Email address

Please click ‘submit’ to send your response. You will be redirected to the Volunteering Queensland website.
Thank you for your valuable input.

Survey now open

2022 Volunteer Sector Survey