AAA Digital Inclusion Project

Accessibility, Affordability, Ability (AAA) is a pilot project for Queenslanders to get access to technology not only in terms of devices and affordable data, but also to support for the improvement of digital skills. 


What is the project about?  

Access, Affordability and Ability Digital Inclusion is a pilot project for Queenslanders, to get access to technology not only in terms of devices and affordable data, but also to support for the improvement of digital skills. 

Locations for volunteering  

The project aims to train care army volunteers to become Digital Inclusion Mentors in a number of locations including:

  • Brisbane / New Farm and Bardon
  • Ipswich.  
  • Gold Coast.
  • Townsville.  

Next Training Dates

  • Wednesday April 27, 9.00am-12noon, Bardon Neighbourhood Centre
  • Tuesday May 24, 11am-2pm, New Farm Neighbourhood Centre

Register to Volunteer

What is the role about?  

Digital Inclusion Mentors will share their knowledge and help to develop basic digital literacy skills in people with disabilities so they can make full use of digital technologies to manage their health and wellbeing, access education and services, organise their finances, and connect with friends, family, and the world beyond. 

Digital Inclusion Mentors don’t need to be IT experts. Anyone who want to give back to their community by teaching basic digital skills and helping to build others’ confidence in using digital technologies can help. The most important characteristics of a good Digital Mentor are empathy and patience! 

Register to Volunteer

Your commitment  

Prior commencement as Digital Inclusion Mentor, volunteers will undergo training -online and face to face- and Disability Worker Screening check.  

Volunteers are required to meet the Covid vaccination requirements in accordance with Queensland Health directives for disability support services workers (see )

How will you be helping?  

You will be helping people connect with digital technologies, which are essential drivers of education, employment, social inclusion, connectedness, economic growth, and innovation.  

You will be helping people to learn basic digital skills, in particular:   

  • Supporting the group trainings provided by Digital Champions and providing individual support to participants who may require one on one attention. 
  • Helping and encouraging participants to learn, but not do everything for them. 
  • Helping participants to experience the benefits of digital, but also raising awareness about the secure ways of using technology 
  • Helping participants to increase their confidence and encouraging them to give it a go and try basic online services and applications.  

AAA Digital Inclusion is a partnership between GIVIT, Queenslanders with Disability Network (QDN) and Volunteering QLD. 

Proudly supported by the Queensland Government. 

Who will you be helping?  

People with disability who are currently marginalised from the digital world in which we live because they don’t have the skills to keep connected with family and friends, manage their finances, use email services, or access services online.    

Find out more 

Contact the Digital Inclusion Team

  • (07) 3002 7600 ext 2009 
  • (07) 3002 7609  
  • This email address is being protected from spambots. You need JavaScript enabled to view it.  

Register to Volunteer  

Download project flyers

Digital Inclusion Project Flyer

Digital Inclusion Project Flyer 2

Digital Inclusion Volunteer Role Description


The AAA Digital Inclusion Project is a partnership between Queenslanders with Disability Network (QDN), GIVIT, and Volunteering QLD and is proudly supported by QLD Government Department of Communities, Housing and Digital Economy and Queensland University of Technology (QUT).