June Volunteer Leadership Network: Navigating Volunteer & Staff Dynamics
Purpose and use of the Role Checklist: The checklist is designed to strengthen how we define and support the roles of both staff and volunteers. Clear role definition supports collaboration, reduces conflict, and aligns everyone with mission; but role clarity isn’t just about paperwork, it’s about building a culture where volunteers and staff respect and value each other’s contributions. Done well, volunteers are empowered, staff are supported, and organisations become more effective and inclusive.
The checklist helps identify gaps so volunteer leaders can close them, and in turn, build a volunteering culture that is respectful, inclusive, and strategic.
How it works in practice:
- Role Definition: Position descriptions and boundaries help prevent duplication, confusion, and scope creep. Regular reviews keep roles current and relevant.
- Communication: Structured channels for two-way feedback, inclusion in meetings, and staff training all ensure volunteers feel valued and heard.
- Collaboration & Integration: Joint training, project partnerships, and shared mission focus strengthen team cohesion.
- Ongoing Support: Regular supervision, recognition, and clear conflict-resolution processes support volunteer wellbeing and give staff the tools to lead effectively.
The checklist is both a diagnostic tool and a culture-builder. It highlights what’s working, what needs refining, and provides a pathway to stronger volunteer–staff partnerships.