Refreshed National Standards for Volunteer Involvement

The National Standards for Volunteer Involvement are a best practice framework to guide volunteer involvement.

The Standards can be used by all organisations and groups at any time, regardless of structure, size or location.  They are flexible and recognise that volunteering takes place in highly diverse settings and ways. 


The National Standards were refreshed in 2024 to ensure they are contemporary and inclusive of the diversity of volunteering and volunteers.

The refresh was informed by a sector wide consultation process conducted across each state and territory in 2023. Thank you to everyone who contributed.

The refreshed National Standards have retained the core aims and principles underpinning the previous standards and the eight broad focus areas of the National Standards are the same.

Using the Standards

Volunteering Queensland offers workshops to implement the refreshed National Standards.  Discover upcoming workshops on our sector training page.  

You can also book your organisation for a personalised Gap Assessment against the new National Standards by submitting the form at the bottom of this page.

Book your private gap assessment against the National Standards

Volunteering Queensland can work with your organisation to complete a National Standards Gap Assessment and consultation to support the growth of your volunteer services.   The gap assessment helps you to evaluate where your organisation is currently, determine your priorities for enhancing your volunteer engagement and decide on a path forward.  

Gap Assessment consultations last for up to 2 hours and are free for Volunteering Queensland members (fees apply for non-members).

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