Volunteering Queensland facilitates training and professional development for volunteer involving organisation staff, managers, committees and local government.

This page includes an overview of the sector professional development offered by Volunteering Queensland and our partners, with new topics added throughout the year.

Registration for each individual session below will open at least three months in advance through the calendar on our Sector Training page. Sessions are free or discounted for Volunteering Queensland members. Learn more about joining Volunteering Queensland here.

We are exploring a variety of new formats to ensure our professional development is inclusive and accessible. Stay tuned for more information.

Volunteer Management Essentials

The Volunteer Management Essentials series is designed to give you the essential information needed to run a volunteer program. Sessions are aligned with the National Standards for Volunteer Involvement and take place for up to one hour, online. Topics include:

Planning your volunteer program

Planning is essential to delivering effective volunteer services and maximising the impact of volunteering within your organisation. By attending this session, you will be equipped with the skills and insights to effectively plan and manage volunteer initiatives. We will explore how to review roles, identify growth areas, set goals, effectively allocate resources and develop profiles of volunteer teams.

Designing volunteer roles

Designing relevant and interesting roles for volunteers which contribute to your organisation’s purpose, goals and objectives will assist you in both recruiting and retaining volunteers, whilst ensuring that you bring on board the right volunteers for the right roles to lead success.

This workshop will cover why it is important to spend time on designing roles, different types of roles to consider, how to build flexibility into roles, and what you should include on a volunteer position description.

Recruitment and selection

Finding volunteers can be a complex and time-consuming process. This workshop investigates commonly used volunteer recruitment methods and explore some methods that you may not have been aware of. It will support you to find the recruitment practices that best support your organisation and allow you to efficiently recruit volunteers.
We will explore planning for recruitment, methods of recruiting volunteers, advertising methods and screening and selection processes.

Onboarding

A new volunteer’s experience during the onboarding process has a large influence on whether they continue in their role. This workshop investigates the different stages of the onboarding process and how to set your volunteer teams up for success from the start of their volunteering journey.
We will explore core components of onboarding, how to develop your onboarding procedure and setting volunteers up for on-going success.

Recognition

Volunteers contribute a great deal to the organisations they are involved with, so how do you recognise these contributions in a meaningful way? Explore opportunities to recognise the contribution of volunteers in a way that is meaningful to them, from day-to-day recognition through to one-off celebrations and events.

Through this workshop, you will discover methods of recognising volunteers, including those with low or no cost, what motivates volunteers, how to use volunteer motivation to recognise volunteers effectively and how to develop intrinsic motivation amongst volunteers.

Management skills

Volunteer management requires a unique mix of skills to effectively lead, supervise and develop volunteer teams. By attending this session you will gain insights into effective management and supervision styles while developing key skills to effectively lead volunteers in your organisation. We will explore how to understand and apply supervision/management strategies, use effective communication skills and give and receive effective feedback.

Free for members of Volunteering Queensland.

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Implementing the National Standards for Volunteer Involvement

The National Standards for Volunteer Involvement provide a framework to deliver best practice in volunteer management. They are adaptable to all sizes of organisation and sector. This workshop gives you the knowledge and tools to successfully implement the standards in your organisation. It covers an overview of the National Standards, benefits and challenges to implementing, gap assessments, action planning and change management for your organisation.

Plus, we’ll share real life examples of how other organisations are effectively implementing the National Standards in their own setting.

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Volunteer Leadership Network

The Volunteer Leadership Network brings together like-minded professionals from across the volunteering ecosystem to learn from each other and share opportunities, challenges and insights. Each meeting features knowledgeable guest speakers, examples of best practice volunteer leadership and opportunities for small group discussions.

Meetings take place online every two months, with additional face to face networking opportunities to be added throughout the year.

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Making the Most of your Volunteering Queensland Membership

Navigate the benefits of being a member of Volunteering Queensland, how to access these and how to make the most of your membership.  
Whether you are a new member of Volunteering Queensland, if you have recently started a role engaging volunteers or if you’re wanting to know more about what you can access, we look forward to working with you on your journey to strengthening your volunteer program.

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Online Inclusion Training

Volunteering Queensland encourages volunteer involving organisations to learn how they can build inclusion into their volunteering programs. To support your inclusion journey, we work with SBS Inclusion and Your Mob Indigenous Cultural Awareness to bring you on-demand online training.

Find out more

Cancellation policy

In the event of cancellation of the registration for a paid workshop, the following provisions apply:

  • If cancelled more than three weeks prior to its scheduled date, the participant is entitled to a refund of the total cost.
  • If cancelled within three weeks but more than one week prior to the scheduled date, the participant is entitled to a refund of half of the total cost.
  • If cancelled within one week of the scheduled date, the participant shall not be entitled to a refund of the contract fee.

Don’t see what you’re looking for?

Training for larger groups can be organised directly with our team, who can customise training for your organisation, workshop or conference.

Get in touch and we can facilitate the workshop exclusively for your team at your premises, ours, or at one of your choosing. 

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