The Inquiry was established in December 2024 as a commitment of the new government. The incoming government also established a new portfolio of Minister for Volunteers for the first time in Queensland, and the new Opposition also created a matching Shadow portfolio. The Volunteer portfolio in Queensland sits within the Dept of Local Government, Water & Volunteers – a small unit was established within this Department specifically to focus on helping to deliver their response to the recommendations of this Inquiry.
The Premier sent letters to all his Ministers detailing the Government’s commitments & priorities. The Minister for Volunteers was asked to “work to implement the (Inquiry’s) recommendations to drive up participation rates and improve opportunities for the volunteer workforce”.
The Parliamentary Inquiry into Volunteering Report was released on Thursday 18th September. The government is due to respond to the report’s recommendations by 18th December.
The inquiry received 571 submissions from the public, held 15 public hearings & 2 general briefings, and heard from 144 people, including 28 individual volunteers and 116 people speaking on behalf of 87 volunteer-involving organisations (including 13 Councils & a number of government Departments).
View the submissions, transcripts of public hearings and other related documents at the Committee’s website.
The government will respond to each of the report’s recommendations. There are 8 formal recommendations listed at the start of the report document. Many of these recommendations contain a range of components which when broken down add up to over 35 related but separate issues being identified for consideration by the government.
You can find the recommendations from the report linked above. But it is worthwhile to have a look through the whole report, not just the recommendations, as it contains the views of volunteers across Queensland and the many organisations who rely on them (including government departments)
For an example of a Government Response to Committee Report recommendations, have a look at this example from the last Parliament of the response to the 14 recommendations from the inquiry into social isolation and loneliness in Queensland from 2021.
While public submissions are now closed, Volunteering Queensland is still interested in any views, information or research you may want to provide that relates to the Inquiry or volunteering more broadly. If there are any topics or themes you’d like to hear more about or have explored in a webinar, please send these to our Policy and Advocacy Advisor at Andrew.bartlett@volunteeringqld.org.au
If you would like to receive updates about the progress and outcomes of the Inquiry, please fill out the form linked below.
A Parliamentary Inquiry is when Parliament decides to send an issue to a Committee of MPs to examine an issue in depth. It receives submissions from the community, holds public hearings, and provides a report with recommendations back to the Parliament. The government then has up to six months to provide its response to the recommendations.
Apart from being a good opportunity to inform our elected representatives, it is also a great way for those with an interest in the topic to hear other people’s views and ideas. Submissions and transcripts of public hearings are put online (with occasional exceptions), so everyone can examine them.
Approximately two-thirds of Queenslanders over 15 years old are volunteers, that’s 2.8 million people out of 4.3 million. Volunteering happens in every part of the state and underpins every sector of society. If we can improve the number and effectiveness of volunteers, it will massively improve our communities in a multitude of ways. But if numbers continue to decline, retention rates fall and under-investment in volunteering continues, the harm to our social fabric will be incalculable – particularly for people and communities in need.
Volunteers are a bedrock which keeps our communities functioning – the golden thread which weaves through our social fabric, adding colour to the rich tapestry of our communities and holding it all together. It matters to all of us. It rarely gets adequate attention because is the invisible glue hiding in plain sight.
If you have volunteers involved in your organisation or need more of them, if you work with groups who do, or if you are a volunteer yourself, this Inquiry especially matters to you.
The Committee has been asked to inquire into and report to the Legislative Assembly by 18 September 2025 on:
19 FEBRUARY 2025: The Committee had a public briefing from the Department of Local Government, Water and Volunteers. View the briefing paper and transcript here.
Public hearings are when the politicians hear from and ask questions of people and organisations in various communities who have provided submissions to the inquiry. They were held at a range of locations around the state detailed below. The program for each hearing and a transcript of the statements and questions from the hearings can be found at the Parliamentary Committee’s webpage.
Monday 24 March 2025,10:30am-12:15pm: Dalby Leagues Club, Orpen Street, Dalby
Monday 24 March 2025, 2:45-4:15pm: Burke & Wills, 554 Ruthven Streeth, Toowoomba
Tuesday 25 March 2025, 12:15-2:15pm: Gympie Community Place, 18 Excelsior Road, Gympie
Wednesday 26 March 2025, 9:30-11:30am: 9 Florey Boulevard, Birtinya, Sunshine Coast
Wednesday 2 April 2025, 10:10am-12:45pm: Legislative Council Chamber, Parliament House, Brisbane
Wednesday 30 April 2025, 10:30am-12:45pm: Parliamentary Annex, Brisbane
Thursday 15 May 2025, 9:30am-12:00pm, Royal on Ninety-Nine, 99 McDowall Street, Roma
Wednesday, 21 May 2025 – 10:30am – 12:45pm, Legislative Council Chamber, Parliament House, Brisbane
Monday, 16 June 2025 – 9:30am – 11:30am, Committee Room 2, Level 3, Parliamentary Annexe, Brisbane
Monday, 14 July 2025 – 10:30am – 12:30pm, The Bolands Centre, 14 Spence Street, Cairns
Tuesday, 15 July 2025 – 9:00am – 11:00am, Cooktown Events Centre, 3 May Street, Cooktown
Wednesday, 16 July 2025 – 10:00am – 12:30pm, Rydges Southbank Townsville, 23 Palmer Street, South Townsville
Monday, 4 August 2025 – 10:00am – 12:00pm, Gold Coast
Monday, 11 August 2025 – 12:30pm – 2:30pm, Maraboon Tavern, Corner Hospital Road and Esmond Street, Emerald
Tuesday, 12 August 2025 – 10:00am – 12:00pm, Quality Hotel Regent, Rockhampton
The Parliamentary Committee webpage contains other information and materials relevant to the Inquiry, and is regularly updated. It will remain online after the Inquiry has concluded and is a valuable repository of all submissions, statements and other evidence relating to volunteering in Queensland.
Ann Leahy, who at the time was Shadow Minister for Volunteers, promised in May 2024 that if elected, the LNP would establish an inquiry looking at opportunities and barriers to volunteering. The LNP decided this would be on their list of early priorities if they won government, which is why this Inquiry has been initiated so soon after the election. The government moved a motion in Parliament to establish the Inquiry, which was supported by all parties & MPs.
The Inquiry is being conducted by the Local Government, Small Business and Customer Service Committee, which is responsible (among other things) for volunteering matters. The MPs conducting the Inquiry are listed on the Committee’s webpage. There are 3 LNP members & 3 ALP members.
The Committee is Chaired by Mr James Lister MP from Southern Downs, and the Deputy Chair is Mrs Margie Nightingale from Inala. 3 of the Committee’s members are based in regional & rural electorates, and 3 are from electorates in the SEQ metropolitan area.
While only the six MPs on the Committee are formally conducting the Inquiry, you can always talk to any of your Council, state of federal elected representatives about volunteering issues in your area. You can also ask them to promote local volunteering and encourage local volunteer groups to participate in this Inquiry.
While this is common, it is not automatic. The Committee will present its final report, including any recommendations, to the Parliament. The government is required to respond to these recommendations within three months. They are not required to adopt all of the recommendations, although normally their response would include reasons explaining their decisions.
No this is not required, although many Committee reports are adopted unanimously by all members of the Committee. If they wish, any member of the Committee can add additional comments or recommendations, or include comments in the final report dissenting from the majority view on certain matters.
This is completely up to the government of the day, and the nature of the recommendations. A simple recommendation may able to be implemented immediately, a proposal requiring funding may need to go a whole-of-government process that is part of formulating each year’s Budget expenditure, a suggested program may need to be run as a trial or rolled out over a long period, or adopting an agreed principle or approach may be aimed at continuing permanent implementation.
Absolutely! If you are part of a sector which has a peak body, umbrella organisation or a head office, please make sure they know about the Inquiry, encourage them to contribute something on behalf of their wider sector or organisation, and – should you wish – let them know what you are planning to provide to the Inquiry. The more input the Inquiry receives, the better. It is up to you and to each organisation how much time you can spend on a submission to the Inquiry, but even sending in a single page of ideas or information based on your own activities or knowledge is helpful.
In short, if it’s legally required or you will suffer a loss if you don’t do it, it is not volunteering.