Emergency volunteering

Community Response to Extreme Weather

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Information for volunteers

Emergency Volunteering CREW links people who want to help out before and after disasters with councils and organisations across the community who need valuable extra helping hands.

We make sure people with the required skills, availability and locality are referred into the areas of the community that need help the most.

Since our Emergency Volunteering CREW service began in 2008, we've made over 32,000 volunteer referrals to 200 disaster preparation or recovery campaigns.

The difference that you can make to a disaster-affected family, community group or business is immeasurable - even years after an extreme weather event.

You can offer to help by registering with Emergency Volunteering CREW at any time.


Information for councils & organisations

Spontaneous volunteers are a vital and significant part of our community. They can provide valuable assistance at times of disasters as well as support preparedness and recovery activities.

Offers of assistance from people willing and able to assist at times of need can be challenging and easily overwhelm government and non-government organisations. However, when managed appropriately, spontaneous volunteers can be a valuable and flexible resource to their community and those in need.

Volunteering Queensland can help councils and organisations enhance their preparedness and capacity to manage spontaneous volunteers through:

  • Recruitment and registration of offers to volunteer
  • Matching volunteers with organisations
  • Training and sector development
  • Development of standard operating procedures
  • Resilience building
  • Information and advice.

To find out more about services provided by Volunteering Queensland, please contact our team on (07) 3002 7600 or This email address is being protected from spambots. You need JavaScript enabled to view it..